Contracts
SLA

Service Level Agreement

Negotiated document spelling out the specific performance standards a contractor must meet (response times, uptime, throughput, quality thresholds), how they're measured, and the remedies, like credits or penalties, if they're missed. SLAs are usually built into the SOW or PWS on services contracts to make performance objectively enforceable.

Related terms

Alliant

Alliant is GSA's governmentwide, multiple-award IDIQ contract vehicle for large-scale IT services and solutions, open to any federal agency. Now in its third generation (Alliant 3), it lets agencies skip a full open competition and issue task orders directly to a pre-vetted pool of contractors for systems engineering, cloud, cybersecurity, and other IT work.

Basic Ordering Agreement

BOA

A Basic Ordering Agreement is a written understanding between an agency and a contractor that pre-negotiates terms, pricing methods, and clauses for future orders, but is not itself a contract and obligates no funds. It's used when the government expects recurring needs for supplies or services but can't yet pin down exact items, quantities, or delivery dates.

Blanket Purchase Agreement

BPA

A Blanket Purchase Agreement is a simplified 'charge account' arrangement, often set up against a GSA Schedule contract, that lets an agency place repeated orders with a pre-qualified vendor without renegotiating terms each time. Like a BOA, it isn't a contract and creates no obligation until an actual order is placed against it.

Commercial Off-The-Shelf

COTS

Commercial Off-The-Shelf describes a commercial product sold in substantial quantities in the open market and offered to the government in the same unmodified form ordinary buyers get. COTS items receive lighter-touch treatment under the FAR's commercial item rules, since the government is buying something already proven and priced by the marketplace rather than a custom build.

Contract Data Requirements List

CDRL

A Contract Data Requirements List is the contract exhibit, built on DD Form 1423, that spells out every data deliverable a contractor owes the government under a defense contract (reports, drawings, manuals, and the like), along with format, frequency, and distribution instructions. Each CDRL line item points to a Data Item Description defining exactly what that deliverable must contain.

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