Top State Department telephone answering services contractors
In the 12 months ending Oct 5, 2026, the Department of State obligated $125.2M in net prime contract dollars under NAICS 561421, down 49.2% from $246.5M in the preceding 12 months. 10 prime contractors received positive obligations, and 1 of them accounted for 80% of that spend.
Prime contracts funded by the Department of State. Latest 12 months: Oct 6, 2025 to Oct 5, 2026. Source: USAspending.gov.
Obligations by fiscal year
Net prime contract obligations by federal fiscal year (October to September).
Top State Department contractors for NAICS 561421
Ranked by positive obligations in the latest 12 months. Share is of all positive obligations in this market.
| # | Contractor | Latest 12 mo | Prior 12 mo | Share | Rank change |
|---|---|---|---|---|---|
| 1 | Peckham Vocational Industries, Inc. | $122.9M | $244.7M | 98.2% | — |
| 2 | Miscellaneous Foreign Awardees | $1.4M | $1.6M | 1.1% | — |
| 3 | Valley Administrative Services LLC | $405K | $32K | 0.3% | ▲ 3 |
| 4 | The South Sudanese Mobile Telephone (Zain). Co. Ltd | $169K | $16K | 0.1% | ▲ 5 |
| 5 | Jordan Mobile Telephone Services | $166K | $0 | 0.1% | New |
| 6 | Answerplus Inc | $67K | $41K | 0.1% | ▼ 2 |
| 7 | Office HQ PTY Limited | $25K | $0 | 0.0% | New |
| 8 | Sheargold Limited | $18K | $0 | 0.0% | New |
| 9 | Comunicaciones Celulares S.A. | $12K | $12K | 0.0% | ▲ 3 |
| 10 | Comunicacion Celular S a Comcel S a | $1K | $18K | 0.0% | ▼ 2 |
What changed in the last 12 months
Contractors with the largest change in reported obligations versus the preceding 12 months.
Largest gains
- Valley Administrative Services LLC$32K → $405K (+$373K) · now #3
- Jordan Mobile Telephone Services$0 → $166K (+$166K) · now #5
- The South Sudanese Mobile Telephone (Zain). Co. Ltd$16K → $169K (+$153K) · now #4
Largest declines
- Peckham Vocational Industries, Inc.$244.7M → $122.9M (−$121.7M) · now #1
- Miscellaneous Foreign Awardees$1.6M → $1.4M (−$205K) · now #2
- Alomnnea Marketing for Mobile Phones and Accessories$81K → $0 (−$81K) · no latest-period obligations
New to this market
2 contractors received their first obligations in this market (since FY2022) during the latest 12 months. The largest:
| Contractor | First obligation | Latest 12 mo |
|---|---|---|
| Jordan Mobile Telephone Services | Feb 26, 2026 | $166K |
| Office HQ PTY Limited | Aug 18, 2026 | $25K |
Where the money comes from
Funding sub-agencies within the Department of State, latest 12 months. The funding organization can differ from the office that runs the requirement.
| Funding sub-agency | Latest 12 mo | Prior 12 mo | Change |
|---|---|---|---|
| Department of State | $125.2M | $246.5M | Down $121.4M (49.2%) |
Potential recompetes
Large awards in this market whose current period of performance ends in the next 18 months. Treat these as research leads: options, extensions, and follow-on vehicles often change the timing.
| Award | Incumbent | Obligated | Current end |
|---|---|---|---|
| 19AQMM25C1078 | Peckham Vocational Industries, Inc. PROVIDE STAFF, FACILITIES, TECHNICAL INFRASTRUCTURE, SUPPLIES, AND SUPPORT SERVICES TO PLAN AND OPERATE THE NATIONAL PASSPORT INFORMATION CENTER (NPIC). PERFORMANCE IS IN THE… | $284.5M | Sep 27, 2027 |
Common questions
Who are the top State Department contractors for NAICS 561421?
In the latest 12 months, Peckham Vocational Industries, Inc. ($122.9M), Miscellaneous Foreign Awardees ($1.4M), Valley Administrative Services LLC ($405K) received the most State Department obligations for telephone answering services.
How concentrated is this market?
The eight largest primes held 100.0% of positive obligations, and Peckham Vocational Industries, Inc. alone held 98.2%. 2 contractors won their first obligations in this market during the latest 12 months.
Are any large State Department NAICS 561421 contracts ending soon?
1 of the largest awards in this market reach their current end date in the next 18 months. The first is 19AQMM25C1078 (Peckham Vocational Industries, Inc., $284.5M obligated), ending Sep 27, 2027. An end date is a research lead, not a confirmed recompete: options and extensions often move it.
Related markets
NAICS 561421 across all agencies
VA · NAICS 561421
$21.5MDoD · NAICS 561421
$5.3MFigures are net obligations on prime contracts (award types A–D) from USAspending.gov, grouped by funding agency and the NAICS code on each award. Net obligations include deobligations and corrections, so they can differ from positive-obligation totals. See methodology.
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